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Honesty

Explore below for answers to common queries, along with candid responses. Should you require additional information, don’t hesitate to reach out to any member of our team. We’re here and eager to assist you further.

What services do you offer at Garage Solutions?

We provide a comprehensive range of garage-related services: garage door installation and repair, concrete sectional garages, garage conversions, garage refurbishments and roofing, asbestos removal, demolition and garden buildings.

Are you qualified to remove asbestos?

Yes – we are trained, insured and experienced in the safe removal and disposal of non-licensed asbestos cement garage sheets, following the correct safety and waste disposal procedures.

Do you need electric to complete the work?

Absolutely! Power supply is essential for our work. If electric access isn’t available in your garage, no worries! We can easily utilise a lead from a house window to ensure smooth operation.

What time will you arrive?

The typical arrival time is around 9 am, though it may vary based on factors such as travel time and collections/deliveries along the way.

What type of garage doors do you install and repair?

We install and repair a wide range of manual and automatic garage doors including up-and-over, side-hung, insulated sectional doors, and handle maintenance of springs, cables, rollers and tracks.

Is a quote a fixed price?

Absolutely! A quotation represents a fixed price, ensuring clarity as long as the scope of work remains unchanged. Any adjustments to the quoted price will typically occur only if unexpected issues arise, such as structural or cosmetic challenges with the garage, necessitating additional repairs or replacements for the completion of the project. Rest assured, we prioritise open communication and will always consult with you in advance regarding any potential alterations to the initial quotation.

What about payment options and timing?

hen you accept our quote following the survey, we’ll arrange the works and discuss payment options. We accept major cards (Visa, Mastercard) and bank transfer.

How long will a typical garage refurbishment or conversion take?

It depends on the scale, but many garage refurbishments can be completed within a couple of days. We will provide a more precise time estimate following the survey.

Can I cancel my order if the delivery doesn’t arrive on time?

While we strive to ensure timely and flawless deliveries, it’s important to note that manufacturing and deliveries are sometimes beyond our direct control. We place all orders with the utmost trust that they will reach you promptly and in excellent condition. Occasionally, unforeseen circumstances may lead to delays in delivery. Should this occur, we’ll promptly reschedule your job for a more convenient date that aligns with your schedule. Please be aware that once the manufacturing process has commenced, items cannot be returned. Your understanding in this matter is greatly appreciated.

Does it cost anything to change colours?

When it comes to garage roof colours, they are all priced equally. However, the costs for garage doors and windows may vary depending on the supplier, typically incurring an additional expense.

How do I pay?

We offer multiple convenient payment options for your job, including cash, debit card, credit card, or bank transfer. However, please note that we do not accept cheques or American Express.

Do you offer warranties or guarantees on your work?

Yes — we guarantee our labour (for example our refurbishment page indicates a 12-month labour guarantee) and the products we install carry manufacturer warranties.

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