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Honesty

Explore below for answers to common queries, along with candid responses. Should you require additional information, don’t hesitate to reach out to any member of our team. We’re here and eager to assist you further.

What type of garage doors do you install and repair?

We install and repair a wide range of manual and automatic garage doors including up-and-over, side-hung, insulated sectional doors, and handle maintenance of springs, cables, rollers and tracks.

Which areas do you cover?

We cover Blackpool, Fylde, Wyre, and surrounding areas on the Fylde Coast.

When do I pay?

Payment terms vary depending on the type of service provided. For installations, payments are due on the day of the installation, excluding conversions, new builds, and concrete sectional garages.

For garage conversions and new builds requiring building control, a payment plan is offered. This plan includes 40% payable on the first day, an additional 40% prior to plastering or roof installation, and the remaining 20% upon completion.

Concrete sectional garages necessitate full payment one week prior to the scheduled installation date, as mandated by the manufacturers. Installation will only proceed once payment has been received.

Do you offer free quotes and site visits?

Yes — we offer a free, no-obligation onsite survey and quote. You can call us on 01253 462134 or email info@garagesolutions.org to arrange it.

How long will a typical garage refurbishment or conversion take?

It depends on the scale, but many garage refurbishments can be completed within a couple of days. We will provide a more precise time estimate following the survey.

What happens if I’m not at home during installation?

As long as the garage is unlocked, and we have power and space to work, we can carry out work in your absence. We will lock up and post keys back if needed.

Is a quote a fixed price?

Absolutely! A quotation represents a fixed price, ensuring clarity as long as the scope of work remains unchanged. Any adjustments to the quoted price will typically occur only if unexpected issues arise, such as structural or cosmetic challenges with the garage, necessitating additional repairs or replacements for the completion of the project. Rest assured, we prioritise open communication and will always consult with you in advance regarding any potential alterations to the initial quotation.

Are you qualified to remove asbestos?

Yes – we are trained, insured and experienced in the safe removal and disposal of non-licensed asbestos cement garage sheets, following the correct safety and waste disposal procedures.

Can you help if my garage roof is leaking or damaged?

Absolutely. We offer roof replacement and repair for garages, including galvanised steel, GRP, EPDM and bitumen felt roofs, all backed by long guarantees.

Can I cancel my order if the delivery doesn’t arrive on time?

While we strive to ensure timely and flawless deliveries, it’s important to note that manufacturing and deliveries are sometimes beyond our direct control. We place all orders with the utmost trust that they will reach you promptly and in excellent condition. Occasionally, unforeseen circumstances may lead to delays in delivery. Should this occur, we’ll promptly reschedule your job for a more convenient date that aligns with your schedule. Please be aware that once the manufacturing process has commenced, items cannot be returned. Your understanding in this matter is greatly appreciated.

Do I need to be at home during the installation?

We highly value the opportunity to showcase our product and its functionality to you in person, which is why having you present during our visit is beneficial. However, if your schedule doesn’t allow for it, we understand. As long as we have access, power, and ample workspace, we’ll efficiently complete the task. Rest assured, if you’re away, we’ll ensure everything is securely locked up upon completion and conveniently return your key to you.

Does our coastal location effect my guarantee?

Certainly! Please be aware that our coastal location may impact the terms of your guarantee, although the extent of this varies depending on the product. We recommend discussing this matter further once you’ve selected your product, ensuring that you have all the necessary information for peace of mind.

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